Frequently Asked Questions

What COVID-19 Protections are in place on the tours?

At eXtraordinary Tour Services, we ensure our guests are safe and healthy. We adhere to local and county/state requirements:

· All our staff has been vaccinated.

· Masks are required on tour per current COVID safety requirements.

· Each winery has unique requirements that must be met.

· We sanitize our vehicles daily.

Can we select our own wineries?

We work with a large variety of wineries that we have established relationships with. Our standard packages include wineries that we have carefully selected for their quality service and ambiance. If you have special requests, custom winery requests can be considered, but will be subject to availability and may affect pricing.

What are the lunch options for the All-Inclusive Tours?

Our standard All-Inclusive Package includes California Deli-style luncheon, which includes fresh deli sandwiches, 2 side salads, chips and cookies. Periodically, wineries we visit have food service on site, and that option may be available. Special requests, such as vegetarian, gluten free, or other dietary requests can be accommodated.

Can we listen to our own music on our tours?

Yes! All of our vehicles are equipped with Bluetooth stereos, so you can link your own playlist, or you can enjoy musical options that we can provide.

Can we bring our own alcohol or food on the tour?

We respectfully request that you limit any alcohol consumption on our tour vehicles to wine or beer (no hard liquor). There will be ample wine and/or beer served on the tour events. We will provide cold waters on all our tours, and you are welcome to bring any snacks you like.

What’s included in the price of an All-Inclusive Tour?

Our All-Inclusive Tour costs includes transportation, all winery fees, and lunch service. Additionally, the standard gratuity that is added will cover all gratuities for our staff as well as winery staff. There will be no additional costs unless you choose to purchase additional wine or other merchandise.

How far will you go out to pick us up?

Our standard pickup radius is approximately 50 miles from the San Francisco Bay Area. Pickup outside of this range is available but may add to the cost.

General Wine Travel Planning

What services do you offer at Extraordinary Tour Services?

We offer fully custom wine travel planning, including winery reservations, transportation, lodging, dining, and special experiences. Explore our services.

Can you plan trips for couples, solo travelers, or groups?

Yes. We design personalized itineraries for solo guests, romantic getaways, families, and groups.

Are trips fully custom or do you offer packages?

All itineraries are tailor-made to match your tastes, pace, and travel preferences.

Do you provide a private guide?

You can choose guided or self-guided trips. We’ll arrange expert drivers and local guides as needed.

Can I request specific wineries?

Of course. If there are wineries you love or want to try, we’ll do our best to include them.

Do you help with lodging and restaurants?

Yes. We handle hotel bookings and restaurant reservations based on your style and needs.

How far ahead should I plan my trip?

Ideally, 2–3 months in advance. Peak seasons like fall harvest fill up quickly.

Do you plan non-wine activities?

Absolutely. Think spa days, redwood hikes, art classes, shopping, or kayaking.

Are your tours private?

Yes. Every experience is curated just for you or your group.

How long should I stay in wine country?

We recommend at least a full day per region. More time means deeper discovery.

Can you plan milestone celebrations?

Yes. We frequently plan proposals, anniversaries, birthdays, and girlfriend getaways.

Do you accommodate dietary restrictions?

Yes. We work with partners who offer vegan, gluten-free, or allergy-sensitive options.

Do you plan travel across more than one wine region?

Yes. We often plan multi-region trips like Sonoma + Napa or Livermore + Carmel.

Can I ship wine home?

Yes. Many wineries ship nationwide. We help you coordinate it.

What does your planning fee cover?

Our fee includes consultation, itinerary design, and full booking coordination.

Will you pre-book everything?

Yes. Tastings, meals, activities, and even drivers are pre-arranged unless you prefer open time.

Can I bring my dog?

Some lodging and wineries are pet-friendly. We’ll factor that into your plan.

Can you handle all transportation?

Yes. From private drivers to luxury vans, we’ll coordinate your wheels.

What happens if something changes?

We stay on-call during your trip to adjust as needed.

Do you work with international travelers?

Yes. We welcome guests from around the world and handle logistics smoothly.

Sonoma Wine Travel Planning

What makes Sonoma a great wine region?

Sonoma is spacious, casual, scenic, and known for family-run wineries with character.

What Sonoma wine regions do you visit?

We plan trips through Dry Creek, Russian River, Alexander Valley, Sonoma Valley, and more.

Are Sonoma wineries more casual?

Yes. You’ll find welcoming, less corporate tasting rooms.

Is Sonoma good for first-timers?

Yes. It’s easy to navigate and less intimidating than other regions.

Can I see redwoods and vineyards in one day?

Yes. We plan itineraries with hikes in Armstrong Redwoods and tastings nearby.

Do Sonoma wineries offer food pairings?

Many do—cheese, chocolate, or seasonal tasting menus are available.

Do you work with smaller producers?

Yes. We specialize in under-the-radar and appointment-only gems.

Is Healdsburg worth visiting?

Absolutely. It’s a lively hub with tasting rooms, boutiques, and top dining.

When’s the best time to visit Sonoma?

Spring and fall are ideal, but Sonoma is enjoyable year-round.

Can I do Sonoma in a single day?

Yes. It’s perfect for day trips from San Francisco or Marin.

Can you plan bike tours in Sonoma?

Yes. We coordinate cycling routes with tasting stops

Can I include art or creative activities?

Yes. We work with local artists and makers to build these in.

Are there kid-friendly wineries in Sonoma?

Some wineries welcome kids and have outdoor games or space to roam.

What wines is Sonoma known for?

Pinot Noir, Chardonnay, Zinfandel, and Syrah are top varietals.

Are walk-ins possible in Sonoma?

Some allow it, but most are by appointment. We handle the bookings.

Is Sonoma affordable?

It offers a great balance of value and quality across all budgets.

Can I add the coast to my itinerary?

Yes. We often plan trips through Bodega Bay or Jenner.

What else can I do besides wine?

Hiking, hot springs, olive oil tastings, and farmers markets are all great options.

Are most tastings seated or standing?

Sonoma tends to be relaxed, with many seated tastings.

Can I do a wine blending session in Sonoma?

Yes. Several wineries offer hands-on blending experiences.

Napa Wine Travel Planning

Why is Napa so famous?

Napa is known for its world-class Cabernet, upscale experiences, and luxury accommodations.

What areas do you recommend in Napa?

We visit Oakville, Rutherford, Calistoga, Stags Leap, and Carneros, depending on your taste.

Is Napa more formal than Sonoma?

Generally yes, with more structured tastings and higher fees.

Do I need appointments for tastings?

Yes. Napa wineries nearly always require advance bookings.

Are there iconic wineries to visit?

Yes. We plan visits to legendary estates and architecturally stunning properties.

Can I stay in downtown Napa?

Yes. Downtown has chic hotels, tasting rooms, and walkable dining.

Is Napa good for food lovers?

Yes. From casual bites to Michelin-starred restaurants, the food scene is incredible

What wines is Napa best known for?

Cabernet Sauvignon, Merlot, and Chardonnay dominate.

Do Napa wineries offer wine caves?

Yes. Many include caves, barrel tastings, or library vintages.

Are Napa tastings more expensive?

Typically, yes. We help you balance premium and boutique options.

Can I do Napa in one day?

You can, but we recommend 2–3 days to explore it fully.

Is Napa good for honeymoons or anniversaries?

Yes. It’s ideal for romantic trips and luxury stays.

What else can I do in Napa besides wine?

Hot air ballooning, mud baths, biking, and shopping are all available.

Do you offer wine classes or education?

We can include vineyard tours and in-depth tastings with winemakers.

What’s the best season to go to Napa?

September–October for harvest, or April–May for spring beauty.

Is Napa walkable?

Downtown is. The valley itself requires driving or a driver.

Can I visit Sonoma and Napa together?

Yes. We regularly build combo itineraries.

Are kids welcome at Napa wineries?

Most are adult-oriented, but we can find family-friendly stops.

Are tastings seated in Napa?

Yes. Most tastings are guided and seated.

Are there scenic drives or views?

Yes. Silverado Trail and the hills of Calistoga are stunning.

Livermore Wine Travel Planning

Is Livermore worth visiting?

Yes. It’s low-key, affordable, and under 90 minutes from the Bay Area.

What wine does Livermore do best?

Cabernet, Petite Sirah, and Chardonnay thrive here.

Is Livermore good for a quick trip?

Yes. It’s ideal for locals and day trippers.

Are tastings casual here?

Yes. Many allow walk-ins and casual outdoor tastings.

Any historic wineries in Livermore?

Yes. Wente and Concannon have deep roots and great tours.

Can you plan a birthday or bachelorette in Livermore?

Yes. It’s perfect for low-stress group celebrations.

Do you help with transportation in Livermore?

Yes. We arrange drivers or car service based on your group.

Are food options available?

Yes. Some wineries offer snacks or food trucks.

Can I bring my kids to Livermore wineries?

Many are family-friendly with outdoor space and music.

Is there hiking or nature nearby?

Yes. Del Valle and Sycamore Grove are great local spots.

Do people in Livermore know their wine?

Yes. Staff are welcoming and eager to share.

Can I do a picnic at a winery?

Yes. Many allow picnicking with wine purchases.

Is Livermore scenic?

Yes. It’s full of gentle hills, vineyards, and open skies.

Is lodging available?

Yes. There are inns and hotels near downtown and the wine trail.

Can I book last minute?

Sometimes. It’s less crowded than Napa or Sonoma.

Region Comparisons

Which is more luxurious: Napa, Sonoma, or Livermore?

Napa leads in luxury. Sonoma offers balance. Livermore is most laid-back.

Which region is best for first-time visitors?

Sonoma and Livermore are easygoing and great for newcomers.

Where should I go for bold reds?

Napa is king for Cabernets. Livermore also offers bold varietals.

Where can I taste without an appointment?

Livermore and some Sonoma wineries allow walk-ins.

What region has the best scenery?

Sonoma has redwoods, vineyards, and coastlines in one trip.

Where can I bring kids?

Sonoma and Livermore are better for families.

Which is easiest from the Bay Area?

Livermore is closest to the East Bay. Sonoma and Napa are both 60–90 minutes from SF.

Which has the most variety?

Sonoma wins for diversity in wine, terrain, and towns.

Where is food the focus?

Napa has the most high-end dining. Sonoma follows closely.

What’s the most affordable?

Livermore is most affordable, followed by Sonoma.

Can I combine regions?

Yes. We plan cross-region itineraries often.

Where can I hike and wine taste?

Sonoma and Livermore both offer great hiking nearby.

Which region is best for sparkling wine?

Sonoma produces excellent sparkling, especially in the Russian River Valley.

Where is traffic less of an issue?

Livermore and West Sonoma are easiest to navigate.

Are the winery styles different?

Yes. Napa is polished, Sonoma is rustic, Livermore is casual.

Pricing, Booking And Logistics

How do I book with ETS?

Start by submitting the inquiry form.

How much does it cost?

Fees vary by trip length, group size, and complexity. See pricing.

What does the planning fee cover?

Everything from consultation to custom itinerary building. See full process.

Do I pay for tastings separately?

Yes. You pay tasting fees, lodging, and meals directly.

Can I make changes after booking?

Yes. We stay flexible and adjust plans as needed.

Is the planning fee refundable?

No. Vendor cancellations vary by partner policy.

Do I get a full itinerary?

Yes. We provide a full itinerary with timing, contacts, and confirmations.

Is tipping included?

Not typically. We provide tipping guidelines upon request.

Who do I contact during the trip?

You’ll have direct contact with your planner for support.

Can you book a trip with less than two weeks’ notice?

Sometimes. Contact us right away to check availability.

Tour Options and Questions?

Our friendly staff is available to answer any questions. Learn more about the tours we offer and start customizing your event today by calling (925) 788-5666, or you can also browse tour options online by clicking here.